- 23 Sep, 2025
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AITSS 103 – MICROSOFT 365 FOR SUPPORT SPECIALISTS
This course trains students to support, manage, and troubleshoot Microsoft 365 environments in professional settings. Students work with administration tools, explore tools including Teams and Outlook, and become familiar with Copilot features. The curriculum includes resolving security and compliance issues, managing user accounts, and ensuring the functionality of integrated services. Interactive labs and simulations help students develop confidence in providing Microsoft 365 support across a range of business environments.